At rbajia, your personal data is handled with the highest standards of care and confidentiality. This Privacy Policy explains exactly what information we collect, how we use it, who we share it with, and how you can exercise your data rights as a registered player on our platform.
Six core commitments that define how rbajia approaches data privacy and the protection of every player's personal information.
rbajia does not sell, rent, or trade your personal information to third-party advertisers or data brokers. Your data is used exclusively for platform operations, account management, fraud prevention, and legal compliance.
Every login, transaction, and data exchange on rbajia is protected by industry-standard 256-bit SSL encryption. This ensures that your personal details and financial information cannot be intercepted in transit.
rbajia only collects personal data that is strictly necessary for account registration, identity verification, payment processing, and regulatory compliance. We do not collect data beyond what is required for these purposes.
Identity verification documents submitted during KYC — such as National ID Cards, passports, and payment method screenshots — are stored in encrypted form and accessed only by authorised compliance personnel on a need-to-know basis.
Registered rbajia players have the right to access, correct, and in certain circumstances request deletion of their personal data. Data rights requests can be submitted at any time by contacting our support team at [email protected].
rbajia uses cookies and similar tracking technologies solely to maintain session security, improve platform performance, and understand how players navigate the site. We do not use cookies to build advertising profiles or share browsing data with third parties.
This Privacy Policy ("Policy") describes how rbajia ("rbajia", "we", "us", "our") collects, processes, stores, and protects the personal information of individuals ("User", "Player", "you") who register for and use the rbajia online casino and sports betting platform available at rbajia.app (the "Platform").
rbajia is committed to handling your personal data responsibly and in accordance with applicable data protection principles. This Policy is intended to give you a clear and transparent account of our data practices so that you can make informed decisions about the information you share with us.
This Policy should be read alongside our Terms & Conditions, which govern your overall use of the Platform, and our Responsible Gaming Policy. By registering an account or continuing to use the rbajia Platform, you acknowledge that you have read and understood this Privacy Policy.
rbajia collects personal data in several ways: information you provide directly, information generated through your use of the Platform, and information we receive from third-party service providers such as payment processors. The categories of personal data we collect include the following:
| Category | Examples | Source |
|---|---|---|
| Identity Data | Full legal name, date of birth, gender, nationality | Registration form, KYC submission |
| Contact Data | Email address, mobile phone number, city of residence | Registration form, account settings |
| Verification Documents | National ID Card (NID), passport, driving licence | KYC verification process |
| Financial Data | bKash/Nagad/Rocket mobile number, Visa/Mastercard last four digits, transaction history, deposit and withdrawal amounts in BDT | Payment processor, account activity |
| Technical Data | IP address, browser type, device type, operating system, session timestamps | Automatic collection via Platform |
| Usage Data | Games played, bet history, login times, pages visited, session duration | Automatic collection via Platform |
| Communications Data | Support chat transcripts, emails, complaint records | Direct interaction with rbajia support |
rbajia does not intentionally collect sensitive personal data categories such as racial or ethnic origin, political opinions, religious beliefs, health data, or biometric data, except where identity documents submitted for KYC incidentally contain such information. In those cases, the data is used solely for identity verification and is not processed for any other purpose.
rbajia processes your personal data for specific, legitimate purposes only. We do not use your data in ways that are incompatible with the purposes for which it was originally collected. The primary purposes for which we process your data are as follows:
rbajia processes your personal data on one or more of the following legal bases, depending on the specific processing activity in question:
rbajia does not sell, rent, or trade your personal data to third parties for their own commercial purposes. We may share your data with trusted third parties in the following limited circumstances:
When you make a deposit or request a withdrawal on rbajia, you may be required to provide payment credentials such as your bKash or Nagad mobile number, or partial card details for Visa and Mastercard payments. The handling of this financial data is subject to the following principles:
Players in Bangladesh are reminded that bKash, Nagad, Rocket, and Upay are regulated mobile financial services in Bangladesh, and any transaction conducted through these services is also subject to the terms and conditions of the respective provider.
rbajia uses cookies and similar technologies (including local storage and session tokens) to operate the Platform securely and efficiently. Cookies are small text files placed on your device when you access the Platform. The types of cookies we use are as follows:
rbajia does not use advertising cookies, retargeting cookies, or any tracking technology designed to build a profile of your browsing behaviour across other websites for commercial advertising purposes. You may manage cookie preferences through your browser settings; however, disabling essential cookies may prevent certain Platform features from functioning correctly.
rbajia retains personal data for as long as is necessary to fulfil the purposes for which it was collected, or for as long as required by applicable legal and regulatory obligations. Our general data retention principles are as follows:
When personal data is no longer required and no legal obligation necessitates its further retention, rbajia will securely delete or anonymise the data in accordance with our internal data lifecycle procedures.
rbajia implements a comprehensive set of technical and organisational security measures designed to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
As a registered player on the rbajia Platform, you have a number of rights in relation to the personal data we hold about you. These rights are summarised below. To exercise any of these rights, please contact our support team at [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of the personal data rbajia holds about you, along with information about how it is being used.
If the personal data we hold about you is inaccurate or incomplete, you have the right to request that it be corrected or updated.
In certain circumstances, you may request that rbajia delete your personal data. This right is subject to legal retention obligations that may prevent full deletion in all cases.
You may request that rbajia restrict the processing of your personal data in certain circumstances, for example while the accuracy of data is being contested.
Where processing is based on your consent or contractual necessity, you may request a copy of your data in a structured, machine-readable format.
You have the right to object to processing carried out on the basis of legitimate interests, including profiling. You may also object at any time to the processing of your data for direct marketing purposes.
rbajia will acknowledge all data rights requests within 5 business days and aim to provide a substantive response within 30 days of receipt. In cases of complex or high-volume requests, this period may be extended by a further 30 days, with prior notice provided to you.
The rbajia Platform is strictly an adult service intended for players who are 18 years of age or older. rbajia does not knowingly collect, process, or retain personal data from individuals under the age of 18. Age verification is a mandatory step in the account registration and KYC process, and rbajia reserves the right to request proof of age from any player at any time.
If rbajia discovers that personal data has been collected from an individual who is under the age of 18, we will immediately suspend the associated account, delete the data in question, and return any funds deposited subject to applicable verification and legal requirements.
The rbajia Platform integrates with third-party game providers, payment processors, and analytics tools in order to deliver a complete online casino experience. While rbajia takes care to work only with reputable service providers who maintain appropriate data protection standards, we cannot accept responsibility for the privacy practices of independent third parties.
Game content delivered by providers such as Pragmatic Play, Evolution Gaming, NetEnt, Microgaming, Spribe, and Ezugi is governed by those providers' own terms and privacy policies in respect of any data processed within their game environments. Players are encouraged to review the privacy policies of third-party game providers if they have concerns about how data is handled within specific games.
Similarly, payment transactions processed through bKash, Nagad, Rocket, and Upay are governed by the terms and privacy policies of those respective mobile financial service providers. rbajia does not control how these providers handle payment data on their own systems.
The rbajia website does not contain links to external third-party websites. All links on the Platform navigate within the rbajia domain only.
rbajia reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, applicable law, regulatory requirements, or the services we offer. When material changes are made to this Policy, we will notify registered players through one or more of the following channels: a prominent notice on the Platform, an email notification to the address held on your account, or an in-platform notification message.
The effective date at the top of this Privacy Policy will be updated each time the Policy is revised. Your continued use of the rbajia Platform following the effective date of any updated Privacy Policy constitutes your acknowledgement of and agreement to the updated terms.
We encourage you to review this Privacy Policy periodically to stay informed about how rbajia protects your personal data. If you have questions about any changes, please contact our support team using the details set out in Section 14 below.
If you have any questions, concerns, or requests relating to this Privacy Policy or the way rbajia handles your personal data, please contact our Data Protection and Support team using the details below. All communications should be submitted in English.
Now that you understand how rbajia protects your data, explore our full game library — from live cricket betting and slots to Dragon Tiger Luck and 3 Gods Fishing. Your privacy is always protected.